Industry
EdTech
EdTech
Objection Handling

"It sounds expensive, and we have a limited budget for educational tools."

Underlying Concerns:

  • The prospect is worried that your platform might be too expensive for their institution's budget, especially if they already have limited resources allocated to educational technology.
  • They may have strict financial constraints and need to prioritize their spending, making it harder to justify new investments in educational tools.
  • They might be concerned about paying for features or services they don’t need, leading to wasted funds.
  • The prospect may be unfamiliar with the value your platform can provide in terms of ROI, such as improved learning outcomes or increased student engagement.

How to Tackle the Objection:

  1. Acknowledge their budget constraints: Show empathy by recognizing that educational institutions, especially in India, often have limited resources to allocate to new technology.
  2. Highlight ROI and value: Emphasize that your platform is designed to deliver measurable results, such as improved learning outcomes and higher student engagement, which makes it a worthwhile investment.
  3. Offer flexible pricing: Reassure them that you offer flexible pricing based on their specific needs, ensuring they aren’t paying for features they don’t need or use.
  4. Suggest a cost-benefit analysis: Offer to do a quick cost-benefit analysis to show how your platform can fit within their budget and provide value over time, giving them a clear understanding of the potential return on investment.

Sample Script (Detailed and Simple Language):

Prospect: "It sounds expensive, and we have a limited budget for educational tools."

You: "I completely understand, [Prospect’s Name]. Schools and startups alike have to be very mindful of costs, especially with limited budgets, and it’s great that you’re considering all the factors."

  • "The good news is, our platform is built to deliver measurable results—whether that’s through improved learning outcomes or higher student engagement. The return on investment comes from seeing these improvements in your students."

  • "On top of that, we offer flexible pricing based on your specific needs, so you’re only paying for what you use and nothing extra. We can customize the solution to fit within your budget."

  • "Would it be helpful if we did a quick cost-benefit analysis? I can walk you through how we can tailor the platform to your needs and show you how it can fit within your budget."


Probing Questions to Engage the Prospect:

  • "Is there a specific part of the platform or pricing model that you’re most concerned about? We can take a closer look at what matters most to you."
  • "What’s your current budget for educational tools? I can help find a pricing option that fits within that range."
  • "Would you like to see how the platform can generate ROI in terms of learning outcomes and student engagement? We can break it down to see how it aligns with your needs."

Call to Action:

Offer to conduct a cost-benefit analysis or walk them through a tailored pricing option based on their budget, helping them see the potential return on investment without feeling overwhelmed by costs.

Example:
"Let’s set up a quick call to go over the cost-benefit analysis. I can show you how we can structure pricing based on your needs, and how the platform can deliver real results while staying within your budget. Does this week work for you?"


Key Points to Emphasize:

  1. Measurable Results and ROI: Emphasize that your platform provides real value through improved learning outcomes and higher engagement, which can offer a clear return on investment over time.

  2. Flexible Pricing: Reassure the prospect that you offer flexible pricing models based on their specific needs, so they won’t pay for features or services they don’t need.

  3. Cost-Benefit Analysis: Offer to run a cost-benefit analysis, giving them a clearer picture of how the platform’s costs stack up against the value it provides, making the investment easier to justify.

  4. Tailored Solutions: Highlight that your solution is customizable, so it can be designed to fit both their financial constraints and educational goals.

More scripts

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Industry:
EdTech
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