"I’m concerned about the time commitment required for implementation."

Underlying Concerns:

• The prospect is worried that implementing the new platform will take up too much time and disrupt their team’s day-to-day responsibilities.
• They may feel that they lack the resources or bandwidth to manage the transition, especially if their staff already has a full workload.
• The prospect could have had previous experiences where new technology implementations were time-consuming and overly complicated, leading to concerns about delays or inefficiencies.
• They may be looking for a solution that can be integrated quickly without taking up excessive time from their staff, while also being easy to manage moving forward.

How to Tackle the Objection:

1. Acknowledge their concern: Validate their worry about the time commitment and recognize that time management is a key issue when implementing new technology.
2. Emphasize ease of setup: Reassure them that your platform is designed for quick and smooth implementation, with your team handling the bulk of the heavy lifting during the setup phase.
3. Highlight ongoing support: Let them know that your team will be there throughout the process to ensure everything runs smoothly and to provide any needed support.
4. Offer a gradual, scalable approach: Suggest starting with a small-scale rollout to give their team time to adjust, and then scaling based on their comfort level.

Sample Script (Detailed and Simple Language):

Prospect: "I’m concerned about the time commitment required for implementation."

You: "I completely understand, [Prospect’s Name]. Time is one of the biggest challenges we all face, especially when adopting new technology."

• "The good thing is, our team handles a lot of the heavy lifting during the implementation process. We’ve designed it to be quick and smooth, and we stay actively involved to make sure everything goes as planned."

• "Many of the schools and institutions we work with are able to get up and running in just a couple of weeks without putting too much strain on their staff. We’re here to support you throughout the process."

• "How about we start small and scale the implementation based on how comfortable your team feels? This way, you can ease into it without committing too much time upfront."

Probing Questions to Engage the Prospect:

• "Have you faced time-consuming implementations before? I’d love to hear more about what made those experiences challenging."
• "Would starting with a small pilot program and scaling as your team feels more comfortable help ease the time concerns?"
• "Are there particular tasks or areas of the implementation process that you’re worried might take too much time? We can focus on streamlining those specifically."

Call to Action:

Offer to schedule a meeting where you can go over the implementation timeline and show how quickly the process can be done with minimal time commitment from their team. Suggest a small-scale rollout to help ease the transition.

Example:
"Let’s schedule a time to walk through what the implementation process looks like and how quickly we can get you up and running. We can also discuss starting with a small-scale rollout and scaling it as your team gets more comfortable. Does next week work for you?"

Key Points to Emphasize:

1. Quick and Simple Implementation: Highlight that your platform is designed for quick implementation, with many institutions fully onboarded in just a couple of weeks.

2. Ongoing Support: Reassure the prospect that your team will handle the complex parts of the implementation process and will provide continuous support to ensure everything runs smoothly.

3. Low-Pressure, Scalable Approach: Suggest a small-scale rollout that can be scaled up based on their team’s comfort level, allowing them to adjust without feeling overwhelmed by time constraints.

4. Minimal Disruption: Emphasize that your goal is to minimize disruption to their team’s daily activities by handling the heavy lifting and streamlining the process for them.