Industry
EdTech
EdTech
Objection Handling

"We need proof that this platform actually improves learning outcomes."

Underlying Concerns:

  • The prospect is skeptical about the platform’s effectiveness in improving learning outcomes and may need evidence to justify the investment.
  • They may have stakeholders or decision-makers to convince, and thus need data-backed proof to show that the platform delivers real results.
  • They could have had experiences with other platforms that didn’t deliver measurable improvements, making them cautious about adopting new technology without clear evidence.
  • The prospect likely wants tangible results to ensure that the platform enhances student engagement, academic performance, and retention.

How to Tackle the Objection:

  1. Acknowledge their concern: Validate their need for proof of results before making a commitment, showing that you understand their need for confidence in the platform.
  2. Provide case studies and data: Offer to share case studies or success stories from similar institutions that have seen measurable improvements in learning outcomes using your platform.
  3. Suggest a pilot program: Propose setting up a pilot program or demo so the prospect can see first-hand how the platform impacts their own students.
  4. Position the next step as a low-risk option: Frame the demo or pilot as a no-risk way to evaluate the platform’s effectiveness without committing fully, making it easy for them to say yes.

Sample Script (Detailed and Simple Language):

Prospect: "We need proof that this platform actually improves learning outcomes."

You: "Absolutely, [Prospect’s Name], that’s completely fair. You should definitely see the results before committing."

  • "I’d be happy to share some case studies from schools or universities similar to yours that have seen significant improvements in student outcomes using our platform. These institutions have reported increased engagement, academic performance, and even better retention rates."

  • "If it makes sense, we could also set up a pilot program or a demo for your institution. This way, you can see the impact first-hand and evaluate how well the platform works with your students."

  • "Does that sound like a good next step? I can send over the case studies today, and we can schedule the pilot based on your availability."


Probing Questions to Engage the Prospect:

  • "What specific learning outcomes are you hoping to improve? I can tailor the case studies to focus on those areas."
  • "Are you looking for improvements in engagement, test scores, or something else? I’d love to show you data that aligns with your goals."
  • "Would a pilot program where we test the platform’s effectiveness with your students help you feel more confident about its impact?"

Call to Action:

Offer to share case studies immediately, then suggest scheduling a pilot program or demo to give them real-world experience with the platform. Position it as a low-risk way to see results before making any commitments.

Example:
"How about I send you a few case studies today, and we can follow up with a pilot program to test the platform with your students? This will give you a clear idea of how it can improve outcomes before you fully commit. Does next week work for a quick demo?"


Key Points to Emphasize:

  1. Proven Results: Reassure the prospect that other institutions have seen measurable improvements in student outcomes, including engagement, academic performance, and retention rates, by using your platform.

  2. Case Studies and Data: Provide case studies and data from similar schools or universities, showing how the platform has successfully impacted learning outcomes.

  3. Pilot Program for Real Results: Suggest a pilot program as a low-risk way for the prospect to see first-hand how the platform works with their students, allowing them to experience the results without fully committing.

  4. Low-Risk Next Step: Frame the pilot program as a low-risk, high-reward step, making it easier for the prospect to say yes and see how the platform can drive real improvements in their institution.

More scripts

Use For:
Warm Lead
Calling Outcome (your Goal):
Qualification/Sales Pitch
Industry:
EdTech
Use For:
Warm Lead
Calling Outcome (your Goal):
Appointment Scheduling/Sales Pitch
Industry:
EdTech
Use For:
Warm Lead
Calling Outcome (your Goal):
Sales Pitch/Qualification
Industry:
EdTech
Want a cookie? 🍪

We care about your data, and we’d use cookies only to improve your experience. For a complete overview of the cookies uses, see our Privacy Policy.