Industry
EdTech
EdTech
Objection Handling

"We already have a contract with another EdTech provider."

Underlying Concerns:

  • The prospect is already committed to another EdTech provider and feels obligated to maximize their current contract before considering a new solution.
  • They may be concerned about duplicating efforts or wasting resources by bringing in another platform alongside their existing one.
  • They could be worried that switching to a new provider would disrupt their current operations or result in extra costs if their existing contract has penalties for early termination.
  • The prospect may not yet see how your platform offers additional value or complements what they already have in place.

How to Tackle the Objection:

  1. Acknowledge the existing relationship: Validate their current commitment to another provider and recognize the need to maximize what’s in place.
  2. Position your platform as complementary: Suggest that your platform can enhance or complement their existing setup rather than replace it entirely, making it a beneficial addition without causing disruption.
  3. Highlight unique features or benefits: Emphasize the unique features or advantages of your platform that could offer additional value over what they currently use.
  4. Offer a low-pressure overview: Suggest a quick overview of your platform, allowing them to explore how it might add value without requiring an immediate commitment. This keeps the door open for future consideration.

Sample Script (Detailed and Simple Language):

Prospect: "We already have a contract with another EdTech provider."

You: "I totally understand, [Prospect’s Name]. A lot of schools and institutions are locked into contracts with EdTech providers, and it absolutely makes sense to maximize what you already have in place."

  • "That said, what we’ve found with many schools is that some of our features can actually complement or enhance what you’re already using, without needing to replace it entirely."

  • "For example, schools using other platforms have used our tools to improve student engagement, add interactive learning, or streamline certain tasks—features that may not be as robust on their current platform."

  • "If you’re open to it, I’d love to give you a quick overview of how our platform could add value to your current setup. No pressure at all—you can decide if it’s worth considering in the future. Does that sound good?"


Probing Questions to Engage the Prospect:

  • "Are there any areas where you feel your current platform could use some enhancements? I’d love to show how we could complement what you’re already using."
  • "What have been the most successful aspects of your current EdTech platform? I can share how we might add additional value in those areas."
  • "Would you be open to seeing how our platform can fit alongside your current setup, potentially adding more features without requiring a complete switch?"

Call to Action:

Offer to schedule a quick overview of your platform, highlighting its potential to complement or enhance their existing solution. Position this as a no-pressure conversation to explore future possibilities.

Example:
"Let’s set up a quick overview where I can show you how our platform could add value to your current setup without replacing it. This way, you can see if it might be something worth considering down the line. Does next week work for you?"


Key Points to Emphasize:

  1. Complementary Features: Emphasize that your platform is designed to work alongside their existing EdTech tools, potentially enhancing areas like student engagement, interactive learning, or efficiency without requiring a full switch.

  2. Unique Value: Highlight the unique features of your platform that their current provider may not offer, helping to differentiate your solution and position it as an added value.

  3. Low-Pressure Exploration: Suggest a low-commitment overview or demo, allowing the prospect to explore how your platform might benefit their current system without pressure to change providers immediately.

  4. Future Consideration: Acknowledge that they’re locked into a contract now, but offer the opportunity for them to consider your platform in the future, keeping the conversation open.

More scripts

Use For:
Warm Lead
Calling Outcome (your Goal):
Sales Pitch/Qualification
Industry:
EdTech
Use For:
Warm Lead
Calling Outcome (your Goal):
Upselling/Sales Pitch
Industry:
EdTech
Use For:
Warm Lead
Calling Outcome (your Goal):
Qualification/Sales Pitch
Industry:
EdTech
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