Industry
General
General
Objection Handling

"I’m not interested at this time."

Underlying Concerns:

  • The prospect is either not ready to consider new solutions or doesn’t see an immediate need for what you’re offering.
  • They may not have had enough context or information during the call to feel compelled to engage at this moment.
  • They may be trying to end the conversation quickly, thinking it’s not relevant to their current priorities.
  • The prospect is likely open to future contact but not ready to commit to anything immediately.

How to Tackle the Objection:

  1. Respect their decision: Acknowledge that now might not be the best time, showing you understand they aren’t in a position to move forward right now.
  2. Leave the door open for future opportunities: Suggest following up in the future, showing that you’re respectful of their timeline but interested in continuing the conversation later.
  3. Offer to send information for later review: Propose sending relevant information via email so they can look at it on their own time, offering a low-pressure way for them to consider the solution when it’s more convenient.
  4. Focus on staying helpful: Position yourself as a resource they can turn to when the timing is right.

Sample Script (Detailed and Simple Language):

Prospect: "I’m not interested at this time."

You: "I completely understand, [Prospect’s Name]. Now may not be the right time."

  • "If it’s alright with you, I can follow up in a couple of months to see if your needs have changed."

  • "In the meantime, would it be helpful if I send over some information via email? That way, you can review it whenever you have time, and it’ll be there when you’re ready."


Probing Questions to Engage the Prospect:

  • "Is there a better time when this type of solution might be more relevant for you? I’d love to touch base at that point."
  • "Would you be open to keeping some information handy just in case things change down the line?"
  • "I understand this may not be a priority right now—do you think it might be more relevant later in the year?"

Call to Action:

Offer to send relevant information over email for them to review at their convenience, while proposing a follow-up in the future to stay in touch without being pushy.

Example:
"I’d be happy to send over a quick overview via email, and we can reconnect in a couple of months to see if it’s more relevant for you. Would that work?"


Key Points to Emphasize:

  1. Respect Their Timing: Acknowledge that now may not be the right time, showing that you’re respectful of their current situation without pushing too hard.

  2. Leave the Door Open: Offer to follow up in the future when their needs may have changed, keeping the conversation open for later engagement.

  3. Provide Useful Information: Suggest sending an email with more details for them to review at their convenience, offering value without pressuring them for immediate action.

  4. Stay Helpful: Position yourself as a helpful resource, so when they are ready to engage, they already have the necessary information to move forward with you.

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