"I’ll need to talk to my team before making a decision."

Underlying Concerns:

• The prospect is not the sole decision-maker and needs to involve their team or higher-ups before moving forward.
• They may not have the full authority to approve or commit to new solutions on their own, so they need internal alignment before proceeding.
• They want to make sure the solution aligns with team priorities and that it addresses any potential concerns from other decision-makers.
• The prospect may want to involve their team to avoid making a decision that could lead to pushback or disagreements later on.

How to Tackle the Objection:

1. Acknowledge the need for team input: Show understanding that it’s important to involve the team in the decision-making process, especially for larger decisions that affect multiple people.
2. Offer to assist in that process: Suggest joining their next meeting or providing detailed information that can help address any potential concerns or questions the team might have.
3. Provide flexibility: Offer both active participation (joining their meeting) or passive support (sending detailed information) to meet the prospect’s needs.
4. Position yourself as a resource: Show that you’re willing to support them in getting team alignment, which makes you a helpful partner in the decision-making process.

Sample Script (Detailed and Simple Language):

Prospect: "I’ll need to talk to my team before making a decision."

You: "That makes perfect sense, [Prospect’s Name]. It’s always important to get input from the entire team."

• "Would it be helpful if I joined your next meeting to address any questions or concerns they might have?"

• "Or, if you prefer, I can send over some detailed information that you can share with them ahead of time to make sure everyone’s on the same page. Which option would work better for you?"

Probing Questions to Engage the Prospect:

• "Is there anything specific you think your team might need more clarity on? I’d be happy to help address any questions or concerns."
• "How does your team typically handle these kinds of decisions? Would a joint meeting make things easier to ensure everyone is aligned?"
• "Would a detailed overview help your team evaluate whether this would be a good fit?"

Call to Action:

Offer to either join their next meeting to help answer any questions, or send detailed information that the prospect can share with their team to help facilitate the decision-making process.

Example:
"Let’s plan for me to join your next meeting with the team so we can go over everything and answer any questions together. If it’s easier, I can also send over an overview that covers the key points so you can share it internally. Which would work better for you?"

Key Points to Emphasize:

1. Acknowledge Team Input: Show that you understand the importance of team alignment and that getting input from key stakeholders is a critical part of the decision-making process.

2. Offer to Join Team Discussions: Suggest joining the next team meeting or providing assistance to answer any questions directly, making it easier for the prospect to present the solution to their team.

3. Provide Detailed Information: Offer to send detailed materials that the prospect can use to share with their team ahead of time, ensuring everyone has the necessary information to make an informed decision.

4. Flexibility and Support: Reassure the prospect that you’re available to support them in whatever way works best for their team, whether that’s through a joint meeting or by providing resources they can share internally.