Prospect: "Your fees are too high compared to other staffing agencies."
You: "I completely understand, [Prospect’s Name]. With staffing, it’s natural to want to balance cost with quality, especially when there are so many options out there."
"One of the things that sets us apart is our commitment to finding candidates who aren’t just qualified but also a great cultural fit for your team. We conduct an extensive vetting process, including [mention any specialized screening, personality assessments, or skill-based testing]. This ensures that the people we place are more likely to stay long-term, which ultimately saves you from the costs of high turnover."
"While other agencies may be able to offer lower fees, they often don’t have the same rigorous quality standards. Many of our clients have actually found that paying a bit more upfront led to long-term savings because they’re not constantly re-hiring or dealing with training costs for new hires who don’t stay."
"In fact, I’d be happy to share a case study of a recent client who saw significant improvements in retention and overall hiring efficiency after switching to us. Would that help you see the value we can bring?"
Offer to provide a case study or specific examples of how your higher fee translates into long-term cost savings and better quality hires, giving them a clearer view of the value you provide.
Example:
"Let’s go over a case study that highlights how our clients have seen better retention and fewer hiring costs with our approach. I think it’ll show you that the investment in quality really pays off. Does that sound good?"
Rigorous Candidate Screening and Vetting: Highlight the depth of your screening process, ensuring quality, cultural fit, and skill alignment that cheaper agencies may not offer.
Long-Term Cost Savings: Emphasize that paying a bit more upfront for quality leads to lower turnover, fewer rehiring costs, and increased productivity in the long run, making it a smart investment.
Industry Expertise and Specialization: Mention any industry-specific expertise or specialized vetting methods that ensure the candidates are better suited for the specific roles your clients need.
Client Success Stories and Metrics: Provide proof of success through testimonials, case studies, or metrics showing improved retention, better performance, and reduced hiring costs compared to cheaper alternatives.