"I saw your ad, but I need more details about the types of properties you offer"

This prospect is interested but needs more specific details about the properties before they engage further. They might be curious about property types, price ranges, locations, or features that your listings include. You should provide a clear, focused overview of your property, while gathering information from them to match their preferences more closely. You want to move the conversation from a general inquiry to a more personal discussion about what would suit their needs.

Underlying Concerns:

• The prospect may be looking for specific types of properties (e.g., apartments, villas, plots) and wants to know if your listings match their needs.
• They could be unsure about the price ranges, locations, or features of the properties you’re offering.
• They might not want to spend time visiting properties or scheduling viewings without first understanding if the options align with their preferences.

How to Tackle This Objection:

1. Acknowledge their request: Show that you appreciate their need for more details before moving forward.
2. Provide a tailored overview: Give a brief, high-level summary of the types of properties you offer, but keep it broad to avoid overwhelming them. Focus on the most common options based on the ad they responded to.
3. Engage them with questions: Ask about their preferences to narrow down what type of properties they’re most interested in. This will help you provide more targeted information.
4. Offer to send detailed information: Let them know that you can send over a tailored list of properties or have a more in-depth conversation to go over their specific needs.

Sample Script (Detailed and Simple Language):

Prospect: "I saw your ad, but I need more details about the types of properties you offer."

You: "Thanks for reaching out, and I’m glad you’re interested in our properties! We offer a wide range of options, depending on what you’re looking for. For example, we have apartments, villas, and plots available in different locations and price ranges."

• "Many of our properties are located in prime residential areas, and we offer a variety of sizes and styles, from affordable apartments to luxury villas. We also have listings that cater to different budgets, so there’s something for everyone."

Prospect: "That sounds good, but I’d like to know more specifically."

You: "Absolutely. To make sure I give you the most relevant information, can I ask what type of property you’re most interested in? For example, are you looking for something like a 3-bedroom apartment, a villa with outdoor space, or even a plot of land to build on?"

• "Also, are there any specific locations or price ranges you have in mind? That way, I can send you detailed listings that fit exactly what you’re looking for."

Probing Questions to Engage the Prospect:

• "Are you looking for a specific type of property—like an apartment, villa, or something else?"
• "Do you have a preferred location or neighborhood in mind, or are you open to different areas?"
• "What’s your budget range? That way I can show you the best options within your price range."
• "Are there any specific features that are important to you, like proximity to schools, public transport, or outdoor space?"

Call to Action:

Offer to send a personalized list of properties that match their preferences, or schedule a follow-up call to discuss their needs in more detail once you’ve gathered some basic information.

Example:
"How about this—I’ll put together a personalized list of properties that match what you’re looking for and send it over. I can include some details on the location, price, and features. After that, we can have a quick chat to discuss which ones interest you the most. Does that sound good?"

Key Points to Emphasize:

1. Wide Variety of Property Types: Highlight that you offer a range of properties, from apartments to villas to plots, catering to different needs and budgets. This reassures them that you have something that might fit their requirements.

2. Custom-Tailored Listings: Reassure them that you’ll send specific details based on their preferences, so they won’t waste time looking at irrelevant options.

3. Focus on Their Needs: Position yourself as someone who’s there to help them find the right fit, rather than just pushing general listings. Engaging them with probing questions shows that you’re focused on understanding what’s important to them.

4. Offer Detailed Information: Let them know you’re ready to send over a personalized list or have a deeper conversation once you’ve gathered more details about what they need.

5. Follow-Up for Clarification: Emphasize that this isn’t the final step—you’ll provide more information and schedule follow-ups as needed to help them get closer to making a decision.